Kia Motors Reviews

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Store Manager reversing offer for complaint settlement

Paying for things I didnt want or get. Manager and I came to an agreement but because of my survey he wouldnt stand up to the agreement. One unhappy and a never again customer

User's recommendation: Don’t.

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ID
#3118210 Review #3118210 is a subjective opinion of poster.
Location
Pelham, Alabama
Loss
$1210
Preferred solution
Apology
New Reviewer

Can’t get service

Appointments are 3-4 weeks out and no one answers phone. Called at 10am for and oil change and they returned it at 5:05 pm, run away!

User's recommendation: Don’t look at Kia.

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ID
#3076218 Review #3076218 is a subjective opinion of poster.
Location
South Yarmouth, Massachusetts
Preferred solution
Let the company propose a solution

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Kia Motors - Poor Rear Window Wiper Sweep Coverage
Kia Motors - Poor Rear Window Wiper Sweep Coverage
Kia Motors - Poor Rear Window Wiper Sweep Coverage
Original review updated by user Nov 05, 2021
The new 2022 KIA Carnival rear window wiper sweep coverage is poor with limited rearward view. This is perceived as a safety issue. The Carnival is Sedona's replacement. The prior KIA Sedona had an excellent rear window wiper sweep coverage (bottom mounted wiper with...
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ID
#3041244 Review #3041244 is a subjective opinion of poster.
Preferred solution
KIA to change to a rear wiper blade which is longer (i.e. better wiper coverage and removing the 6 inch unsweeped arc at top of the rear window), and (if needed) a rear wiper arm that accommodates a long wiper blade.

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My kia optimas motor shutdown about a month ago and I only was informed about the recall through a muffler shop. I then proceeded to call the closest dealership to where my car broke down and had it towed to them. I was informed that yes it would be replaced at their...
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ID
#2997838 Review #2997838 is a subjective opinion of poster.
Loss
$5000
Preferred solution
Deliver product or service ordered
9/28'21. Told service manager hat in my August 2019 correspondence with KIA Corp I cited an ongoing driving-experience problem that felt like transmission surge, an uneven delivery of power to the wheels. I described that In the last month it once bucked so bad while...
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ID
#2997397 Review #2997397 is a subjective opinion of poster.
Location
Las Vegas, Nevada

Buyout

My name is Nilsa Duncan and leased a Kia Sportage back in 2018 I purchased the vehicle. I was sold the vehicle at a higher price then what my buyout was. I did not know The buyout price because I was never told. The way I found out was because I went to Kia finance ad it gave me a read out of the buyout.is this allowed.
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ID
#2988848 Review #2988848 is a subjective opinion of poster.

Left rear Flat tire

There was road construction on the N I-75 in Marietta Georgia about Sunday 5:45 AM. Had to wait for the road service. The authorized dealership Jim Ellis Kia was closed and the lot was locked with no place to put the car. Paddy Towing took the car to the only tire shop open 1075 Windy Hill rd.Smyrna Ga 30080 $47.00

User's recommendation: Paddy Towing [Martin driver] was great. 24hr Used Tires 678-403-**** was expensive tie.

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ID
#2843241 Review #2843241 is a subjective opinion of poster.
Location
Forest Park, Georgia
New Reviewer

I cannot open and close my kia sportage with my smart key

my KIA sportage 2021 smart key cannot lock and open the car . if it locks too it is only the driver side door that gets locked . The rest of the doors will not lock . When engine is on and smart key comes out of the car , there is no response from the car to indicate that.
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ID
#2766559 Review #2766559 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

My motor is shot - Kia problem. They won't provide temporary transportation.

Software recall on 2011 Sportage. After done, began having engine problems. Towed to KIA of Puyallup. Took 4 days to get an answer. 3 weeks later it happened again. Say the engine needs to be replaced at their expense but would give me no replacement transportation and no completion date - may be months.DN

User's recommendation: Do NOT buy a car there. They will NOT stand behind their customers.

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ID
#2712078 Review #2712078 is a subjective opinion of poster.
Location
Seattle, Washington

Refund after payoff

kia got a payoff check on 4/26 it is now 6/30 and i still have not gotten my refund from the payoff i have bought 4 vehicles all new from kia finance and never missed a payment and never been late but i can't get a decent reply about my small refund check due me would kia finance just sit and wait if i didn't make my payments ontime?i don't think so.it is not a lot of money it is the priciple i should be treated just like i treat my payments tthin principle about it i pay
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ID
#2643208 Review #2643208 is a subjective opinion of poster.
Location
Lonoke, Arkansas
New Reviewer

Lack of service

Original review updated by user Jun 28, 2021
Last December I took my 2019 KIA Forte to Mike Kelly KIA in butler Pa. for a recall notice I received in the mail. I called and made an appointment and offered to drop the car off the day before my appointment. After taking a day off and driving 27 miles in a blinding snow storm, getting stuck in the lot, I was told the system had gone down the day before and if I wanted to leave it in case it came back up I could. they called 2 days later and said to pick up the car and they would call when the system came back up. That was almost 8 months ago. I replace my cars every 36 to 48 months but will not consider a kia with service like that.

User's recommendation: Keep a close eye on service or lack there of.

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ID
#2640428 Review #2640428 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered

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New Reviewer

Car unable to be fixed

My car was rear-ended. Brought the car into DORCHEL body shop back end was repaired but back up sensors would go off anytime car put in reverse. Being patient for a month and a half Still usable to be fixed it was unknown if it could so I decided to go and get a new one.Sales person Chelsea took care of locating me a new vehicle. She did a excellent job with me again I am retired and wasn't expecting to buy a new car at this time
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ID
#2595705 Review #2595705 is a subjective opinion of poster.
Location
Rochester, New York

I have complaints with you not C Harper where I bought my car

You need to make the Kia Soul an all wheel drive car It dont go that good in the snow I bought my 2020 Kia Soul and I LOVE it but Im worried when it snows Also bring back the CD player Im 68 and have a box of CDs that I cant play now I dont want to be bothered with that high tech blue tooth crap You cater to the younger generation and forget about us seniors Thats not fair!!

User's recommendation: Call me so we can talk about this 724-322-**** Michele Major.

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ID
#2572214 Review #2572214 is a subjective opinion of poster.
Location
Pittsburgh, Pennsylvania
New Reviewer

No one is listening.

I purchased a car on 10/20/2020. You know how they keep you there and promise you this and that. Well I didn't have to put anything down at least that is what i was told. I didn't really get to pick out the car I wanted and the car they gave me had 6000 miles and now it reaps of cigs and I don't smoke. I also wrote to Kia finance. I was told that I didn't need a co-signer. My mother co-signed and they made her the primary on the loan and will not correct the spelling of her name.

User's recommendation: If you want to just look do let them help you.

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ID
#2556801 Review #2556801 is a subjective opinion of poster.
Location
Elgin, Illinois

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

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New Reviewer

Car caught on fire

Kia Motors - Car caught on fire
Kia Motors - Car caught on fire
Kia Motors - Car caught on fire
Still have not been contacted by Kia for the follow up. Still waiting on the guy in charge to get back to me.

User's recommendation: No recommendations.

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ID
#2537166 Review #2537166 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

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