filters
State:
Show
City:
Show
Product:
Show
KIA vin indicates timing chain but timing belt installed My engine blew up without warning. The Timing Belt broke. The problem is that when I bought the vehicle I intentionally went to the Auto Parts store to purchase a timing belt set for my KIA. But the Auto Parts...
Read more
Anonymous
Anonymous

Not Kia's fault if their customers are clueless. Don't pretend to be a mechanic if you don't have the slightest idea what you're doing. Also, I've never heard of the VIN havin...

ransom
ransom

There are several sites for decoding KIA VINS.Run yours through it and you will see that there is nothing about timing chains or belts.

#413244
Reply to reviews
August 30, 2018 Dear Customer R. of Darcars KIA of Temple Hills, About 22 days ago I submitted a complaint via Yelp (see below) in regard to poor service provided by members of your Service Department. Individuals who are supposed to represent your brand to the best of...
Read more
1.0
Camp Springs, Maryland
I didn't like
  • Dishonesty
  • Never buy kia again
  • Service manager was very rude and agrumentive
#1342236
Reply to reviews
Kia Motors - 2013 Kia Optima SX Paint Chipping and flaking off
Kia Motors - 2013 Kia Optima SX Paint Chipping and flaking off
Kia Motors - 2013 Kia Optima SX Paint Chipping and flaking off
It started with a spot the size of a small pea and now my paint is chipping and peeling off of my car everywhere. Kia is well aware of the problem but refuses to do anything about it. My car only has 70k miles and if I get on the interstate, the paint chipping just...
Read more
Anonymous
Sharambrose

I have a 2014 White Kia Sorento and my paint is peeling off. I have noticed MANY similar complaints ... it seems mostly white Kia's. I have reported my issue to Kia last week ...

Anonymous
Anonymous

I have a 2013 Kia Optima, great car except for the fact that the paint is peeling of in large sections all over the car. Called Kia, short answer from Kia, tough luck. Never a...

1.0
I didn't like
  • Manner in which kia handles warranty issues
  • Lack of honesty
  • Dont admit the paint is a manufacturer defect
#1190418
Reply to reviews

Featured

Kia Motors - AIRBAGS
2017 KIA REO WENT OFF THE ROAD HIT A STOP SIGN,,A TELEPHONE BOX,,OAK TREE AND A PINE TREE GOING 55 MPH THE AIRBAGS DID NOT DEPLOY AND MY WIFE GOT A BROKEN BACK AND CHEST BONE.. REPORTED THIS TO KIA OVER 3 WEEKS AGO AND HAVE NEVER HEARD ANYTHING FROM THEM. ALSO REPORTED...
Read more
Anonymous
Anonymous

Why do you keep making the same mistake over and again ? You are way beyond calling anyone ; this needs to be handled in writing and served via Certified Mail return receipt r...

#1357594
Reply to reviews
Show

Kia Motors - 2013 Kia Sorento paint peeling

Kia Motors - 2013 Kia Sorento paint peeling
Kia Motors - 2013 Kia Sorento paint peeling
2013 Kia Sorento with 70,000 miles and two huge spots on the roof and right pilar where the paint just flew off during a carwash. Kia will not repair even though the dealership where I purchased the vehicle brand new states it's a manufacturers defect during the painting process. Will never purchase another Kia ever!
2.2
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Interest Rate
Location
Price Affordability
Product or Service Quality
Staff
Style and Design
Turnaround Time
Value for money
Warranty
Website
#1363189
Reply to reviews
Brought my Kia Sorento top of the line fully loaded in for general check up and oil change. Had a few Questions some answered. Picked the car up that Friday night the 10th of August, said thank you and of course the sale people there were eager to sell us a new car. No...
Read more
2.3
#1351010
Reply to reviews
Okay,...Kia Consumer Affairs is full of it! They both suck and blow!! Had me take my car back to the dealer for a work order write up and photos of the peeling/flaking paint at the front of the hood....as if they were actually going to do the right thing. In a pig's...
Read more
Anonymous
Anonymous

Both the left and right roof posts on either side of the windshield are peeling. Body shop owner says its due to the way it was applied.

Anonymous
Mother of four

I have a 2014 kia sorrento as well and had the exact issue brought it to Kia and they said the warranty expired

I didn't like
  • Pretends to address the problem
  • Kia plays games and insults your intelligence
  • Then says they will do nothing about it
#1147373
Reply to reviews
Kia Motors - ENGINE PROBLEMS
Kia Motors - ENGINE PROBLEMS
Kia Motors - ENGINE PROBLEMS
I HAVE A KIA SORENTO 2015 BUILT IN THE US, BOUGHT IN DOMINICAN REPUBLIC. ABOUT A MONTH AGO I STARTED IT AND IT MADE A STRANGE SOUND AND THE CHECK ENGINE LIGHT WAS ON. I HAD SOMEONE COME CHECK IT AND THE TOLD ME THAT I HAVE TO CHANGE THE ENGINE BECAUSE IT JUST DIED. I...
Read more
user39600784
user39600784

The dealer started that with my wife regarding her 2015 Kia Soul. She had to point out that the car was 100% serviced by them. It has been 3 months now, and we are still waiti...

2.2
I didn't like
  • Very difficult to contact with someone
#1272382
Reply to reviews
I tried calling Kia Motors for assistance within a week of purchasing my new 2019 Kia Soul. They were less than helpful and shifted the blame onto the dealership. I told them I have already had the dealer try and repair a scratch on the vehicle when it had just 1 mile...
Read more
Anonymous
Jaime S

They are awful and inept! Keep fighting and win!

2.3
I didn't like
  • Crowley kia
  • Poor customer service
  • Defective car
#1329714
Reply to reviews

Contact Kia Motors

Mailing Address:
Kia Motors America Inc.
111 Peters Canyon Road
Irvine, California 92619-2410
United States
Phone:
(800) 333-4542
More
Kia Motors - What a Joke
Bought a used 2012 Kia paint peeling off top of windshield! Only place the paint is peeling one strip and guess what it’s the pearl color! I bought it over the 36 thousand warranty. My family has purchased 4 Kia’s in the past. H&H Kia dealership just shrugged us off...
Read more
1.0
#1335131
Reply to reviews