Kia Motors Reviews and Complaints
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1
ISSUE RESOLVED
863
TOTAL REVIEWS
$2.1M
CLAIMED LOSSES
$7.3K
AVG LOSS
190K
PAGE VIEWS
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Ask a Question About Kia Motors
Cons
- Customer service
- Never buy kia again
- Defective part
Pros
- Looks of vehicle
- Kia sorento
- Car
Latest review first
- Latest review first
- Most helpful reviews first
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Most Helpful
Update by user Oct 07
The customer service is horrible and they are not willing to help. They have an attitude and will not let you talk. They are very unwilling to help.
Original review posted by user Oct 07
For the past few years I have had the paint chip on my car. Every time I would take it in to my kia dealership or give...Review
Product
2013 Kia Motors Optima Car
Pros
- There is no pros
Cons
- Paint flaking problem ignored by kia personnel et al
- Lack of respect
- Defective part
Reason of review
Damaged or defective
Loss
$3000
Preferred solution
Full refund
Tags
Kia Motors - The dealer broke my car twice
Kia of Franklin TN has dwmaged my car two of the three time I brought it in for service. First tome they didnt secure tje oil plug had at get another engine 2nd recently like yesterday I took my car in for oil change they recommonded alignment Transmission fluid change and brake fluid 60,000 miles I said ok. Somehow they fropled my car off the lift damaged the quarter panel and rubber strip god only knows what else. I do not want the anymore. I feel the front end damage is forever. I want them to put me im another vehicle or give me all my money back plus interest I have made payements for one year. Lamar T Wilson
Review
Reason of review
Damaged or defective
Loss
$17
Preferred solution
Let the company propose a solution
A summary of my Kia interactions with Murray Kia, Kia Motor Finance and PNC Bank in an attempt to purchase my leased Kia Sorento On or about (date) 7/12/19 - phone call to Kia Finance Department and Murray Kia As per online instructions from my Kia account website, I...
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Review
Pros
- Like the car
- 10 year 100k mile warranty
Cons
- Terrible communication
Reason of review
Problems getting my overpayment returned
Loss
$649
Kia Motors in Washington, District Of Columbia - My carro tiene un problema que es de fabrica
Quiero que me reparen el carro
Review
Kia Motors - 2014 Kia Optima Snow White Pearl Paint
My paint has been chipping off for the past year! I’ve never had this issue with any other car before. Always wash and wax my car and leave it under the shade as much as possible. It’s literally bubbling as we speak and it’s only a matter of time before those bubbles turn into paint chipping.
Review
Product
2014 Kia Motors Optima Ex Car
Reason of review
Damaged or defective
Loss
$5000
Preferred solution
Deliver product or service ordered
Tags
Kia Motors in Cincinnati, Ohio - Disappointing
I called and they connected m to Jack Rabbit and they have kept moving the arrival time to the point that i will have to miss my job today,
Review
Kia Motors in Vernon Hills, Illinois - Kia's arent prefect
I have four Kia'; a 2012 Sportage, and 2014 Sorento, a 2015 Optima and a 2016 Sorento. I love them all, but they are not perfect. The 2012 had some funky break issues and a broken front spring. The 2014 had the rear camera die. The 2015 had the window motor die and a broken rear spring. The 2016 has some issues with hard downshifts and the sun roof not always cooperating. For the money they are great cars, but they aren't a Lexus for reliability.
Review
Product
2016 Kia Motors Sorento Car
Reason of review
Bad quality
Our Sorento has been a good car to date but all of a sudden we have developed a large area of the passenger side windshield column where the white paint has just flaked off leaving the primer underneath. We were surprised because this car is in our garage when it isn't...
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Review
Product
2013 Kia Motors Sorento Car
Pros
- Kia sorento
- Good vehicles
Cons
- Customer service after there was an issue
- Make customer to fault
Reason of review
Warranty issue
Loss
$1000
Preferred solution
Let the company propose a solution
Tags
Update by user Oct 23
My name is Courtney. My mother has been paying off a VERY hefty loan for a vehicle we thought was dependable.
Come to find out this vehicle has THOUSANDS of the same issues as my mother expirienced last night! And WHY HAS KIA NOT DONE ANYTHING FOR ANY OF THESE PEOPLE,...
Review
Pros
- Looks of vehicle
Cons
- Staff not aware of issues
- Very dissatisfied with kia as a result of this incident
- Trust
Reason of review
Warranty issue
Loss
$14000
Preferred solution
Let the company propose a solution
Tags
Kia Motors - Bad service,very unhappy,left a bad taste in my mouth
Very unhappy with kia service at Karl Kia in Rockville centre
Review
Cons
- Very dissatisfied with kia as a result of this incident
Reason of review
Poor customer service
Loss
$206
Preferred solution
Let the company propose a solution
I took my 2016 Sedona because an issue I was having with the car needing a boost when it sat an hour or so all the time especially overnight I would have to get someone to give me a boost.i made an appointment with Karl service,got a boost and took it to karrp...
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Review
Cons
- Bad service
Reason of review
Poor customer service
Loss
$206
Preferred solution
The recall has to be done regardless
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Yesss the same thing happened to my Kia Sorento pearl white in the same place and dealer won’t pay to paint it!!!