Manufacturer: Kia Motors Category: Trade-in Clear all filters (2 of 2 reviews match)
I bought a new car about a month ago. I used the USAA car buying service that gave a list of dealerships that would honor USAA member pricing. I live in Delaware but was in NJ to visit a friend and decided to stop by Kia of Turnersville while in the area. I met with two salesmen, Mike and Bob who were nice and funny and said they could get me the vehicle I wanted. Great! The vehicle was not at the location but they said they could get it....
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Anonymous Kia corporate contacted me regarding my complaint to them directly. The conversation went well, the woman was sympathetic and agreed that the situation was unacceptable. She p...

I liked
  • Kia sorento
I didn't like
  • Wasted time
The call was made only a few days after purchasing the car so why would I have to pay an additional $299 fee for the trade in if the tittle was not yet provided? Can KIA management confirm if law requires a $299 docking fee for buying back a trade in? I would be happy to pay a penalty for a reasonable amount to buy back the car, but not double the amount of $599 ($300 + $299 = $599). Can KIA help me with this issue? I love the car and...
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I didn't like
  • Buy back trade in- no help