Product: Kia Motors Customer Care Clear all filters (0 of 13 reviews match)
filters
Seller:
Show
State:
Show
City:
Show
Product:
Show

Kia Motors - Bad customer service

I have contacted them. They said they really couldn't do anything. I don't understand why not.
1.0
Details
Customer service
Product or Service Quality
Staff
Warranty
Product
Kia Motors Customer Care
#1353863
Reply to reviews
I tried calling Kia Motors for assistance within a week of purchasing my new 2019 Kia Soul. They were less than helpful and shifted the blame onto the dealership. I told them I have already had the dealer try and repair a scratch on the vehicle when it had just 1 mile...
Read more
Anonymous
Jaime S

They are awful and inept! Keep fighting and win!

2.3
Product
Kia Motors Customer Care
I didn't like
  • Defective car
  • Poor customer service
  • Crowley kia
#1329714
Reply to reviews
So i have been dealing with consumer affairs since March 2018,my engine went out at around 101,000, but i had been complaining about my engine since 72,000 miles noone would listen , and they kept telling me different codes would pop up when i bought it in but i knew...
Read more
1.0
Product
Kia Motors Customer Care
#1237461
Reply to reviews
0 0 0 week and half later demand 4000 or they repo They got there car back clean rouunin same shape just more miles + almost full tank They tried to take plate i wouldent allow till i recived my car back Trying to trap us there no plate you cant drive off lot ...i kept...
Read more
Product
Kia Motors Customer Care
#1178178
Reply to reviews
Wed.1/4/2018, 11:00am. Visiting daughter on LBI from NY. MIL warning light illuminated on my 2017 Cadenza...stopped and asked if it could be checked. Told their schedule was full and should consider staying overnight. Not doable as "ice bomb" was forecast and hit the...
Read more
Product
Kia Motors Customer Care
#1162723
Reply to reviews
Kia, Fayetteville NC, a bunch of liars and conifers.When a customer tells you what they can afford, if you can't work it out, find shake hands and let them go. You was pushy and played on my son, because you knew l was not going to go for that over priced *** you...
Read more
Product
Kia Motors Customer Care
#1136480
Reply to reviews
Being in May, a recall was issued for several Kia makes and years for the motor.Our 2013 Kia Sorrento was doing the exact thing as the cars in the recall. We called and they told us our car was not included. We called our local dealer & they said our car was doing the...
Read more
1.0
Product
Kia Motors Customer Care
I didn't like
  • Corporate customer service
  • Recall customer service
  • Customer service
#1131283
Reply to reviews
dealer 1,Lokey,fading paint ,53 miles round trip,take pictures to submit to Kia,given name an number to contact person does not work there anymore,called an was transferred 9 times ,finally after 10 days got call ,i put in paper work this am,will let you know in week...
Read more
2.5
Product
Kia Motors Customer Care
#1088091
Reply to reviews
Went to grossinger kia in lincolnwood il ready to buy after emailing several times to the website manager.Was told, in writing they had the car I wanted at an agreed price. Arrived with my tittle and a check, was shown a different car and ultimately told the car I was...
Read more
Anonymous
Dr. K. A. White

KIA HAS REACHED A NEW LOW - They are now charging the buyer or leasee $3.95/month to make a payment. The only way to avoid this is by accepting auto-pay. I used to have auto-p...

3.2
Product
Kia Motors Customer Care
#1011676
Reply to reviews
I was told by Jimmy Collins, General Manager, at Hutchison Kia at 3931 River Place Dr., Macon, GA to get your 2016 Pathfinder I had chosen and liked if I would commit right then.I said I would and went back inside. Note they had my salary information from my job and a...
Read more
Anonymous
Anonymous

Issue HAS NOT BEEN RESOLVED AND I HAVE NOT HEARD FROM ANYONE

1.0
Product
Kia Motors Customer Care
#991271
Reply to reviews