Featured Not resolved

Update by user Aug 05, 2014

We'll, after escalating through their corp office they agreed to replace my bumper but not until the summer heat is over so it stops leaking.They can't plug the hole because the glue is a preventive rusting solution.

but again if this happen next summer I'll be right back where I started.Ill kelp posting once I get it replaced about sept or oct.

Original review posted by user Jul 19, 2014

My new 2014 kia soul has glue leaking from the hatch and down onto my bumper, and now it stained my bumper.I went to the dealership and they didn't want to help.

They tried to just wipe the bumper and obviously that didn't fix anything it's still stained. I called the corporate office and their response to me was that they know about the hatch leaking, the glue needs to stay there it's to prevent rusting so they can't clean it. They will not replace my bumper or seal the hatch, it only happens in a couple thousand kia souls and it will eventually go away. WTF!

Are you serious? This is a brand new car and now I have a stained bumper and I'm just supposed to drive around with the glue leaking until it decides to stop.

I will never by from kia agin and this is not over.Be watching the news my mom is the producer from nbc.

Review about: Kia Motors Car.

Monetary Loss: $4000.

Had an Experience with Kia Motors?

Write a review


Terms of Service
Post Comment
Mountain View, California, United States #1206857

We have a KIA soul 2015 and have the exact same drip mark.Thought we spilled something until today saw another KIA soul on the road with the same mark.

Now I see your post and makes me wonder...hmmmm...obviously this is a problem happening more often than they say.

Guess I will try and do the same as you!Thank you for your post or else I might have never thought.

Silver Springs, Florida, United States #862764

Mine is doing the same thing.

Silver Springs, Florida, United States #860123

who did you call?

Rochester Hills, Michigan, United States #850938

This is very inappropriate thing, This is rare thing and it doesn't mean they should ignore it.

It should be covered in warranty please make detailed inquiry for this.



looks like you've got a sticky situation on your hands.


Are they at least offering to repaint the bumper once it gets done relieving itself?

If that is FACTORY applied sealant or rustproofing, there is no way they can refuse to repair that under warranty.After leaving the dealership, I'd have driven immediately to the local clerk's office and filled out the required paperwork for small claims court.

Also, if you have a few hours of spare time, park it in front of the dealership with a sign.

Pretty much every potential customer will stop to talk to you and you can show them the oozing mess and explain how Kia refuses to do anything about it.

Actually, you probably won't need a few hours.I bet you'll get results within 15 minutes.

to Ricochet-Rabbit #844019

I'm waiting for a call back from the higher-ups at the corporate office. if nothing happens after that then it's defiently small claims court.

You May Also Like

Kia Motors - 2010 Kia Soul 4U Review from Maple Ridge, British Columbia Kia Motors "70,000 km, engine transmission mount bolts (2) sheared off while shifting from first to second gear in a parking lot...." Read more Forest River - Refused Warranty Repair for my Roof Forest River "In January of 2016 we sold our house and purchased a 5th wheel RV from Buddy Gregg. The sales experience was a good one with lots of promises such as..." Read more Kia Motors - KIA Alabang is highly recommended Kia Motors "I want to commend KIA ALABANG for their prompt and professional service! Had my PMS in there ever since I bought my Kia Rio. A total of 3 PMS already,..." Read more Kia Motors - 2014 Kia Optima Review from Park Hills, Missouri Kia Motors "2014 kia optima a rock hit my condenser which is a bunch of bs..no dye test nothing! I demanded to take a picture. Still second opinions and there is no..." Read more Matrix home health agency shorts paychecks routinely Matrix Home Health "I am a RN with over 40 years experience and 25 in upper management including 12 years as founder and entrepreneurship. I was recruited by a fellow nurse, I worked..." Read more Omni Hotel - AVOID AVOID AVOID AVOID Omni Hotel "NO WELCOME DRINK NO WATER PRESSURE IN THE VILLA MOLD IN THE BATHROOM BLOOD STAINS ON FRESH SHEETS STAINS ON FRESH TOWELS BUGS ALL OVER THE TOILET DINNER RESERVATIONS POLICY..." Read more Vacation Travel Club - Freedom Getaways Vacation Travel Club "We just went to a 90 minute presentation last evening. It all sounded great, amazing, unbelievable. We did not sign up, although we were very enticed. It is $6895 for..." Read more Delaware Fine Art Auction - Not living up to their promises Delaware Fine Art Auction " On June 1st, 2017 I purchased 2 Warhol artworks at auction from Delaware Fine Art Auction. I purchased lot #112: Warhols t-shirt and lot#113: Warhols Coca-Cola Bottle. Delaware Fine..." Read more