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I HAVE A KIA SORENTO 2015 BUILT IN THE US, BOUGHT IN DOMINICAN REPUBLIC. ABOUT A MONTH AGO I STARTED IT AND IT MADE A STRANGE SOUND AND THE CHECK ENGINE LIGHT WAS ON.

I HAD SOMEONE COME CHECK IT AND THE TOLD ME THAT I HAVE TO CHANGE THE ENGINE BECAUSE IT JUST DIED. I HAVE ALL MY RECORDS FOR THE LAST YEAR OF MY OIL CHANGES ( DIDN'T TAKE THE CAR TO THE DEALERS TO CHANGE THE OIL BECAUSE I DID NOT LIKE THE SERVICE, I TOOK IT TWICE) BECAUSE OF THAT THEY DON'T WANT TO GIVE THE WARRANTY.

THESE CAR HAS ONLY 36,000 MILES AND EVEN THOUGH IT WAS BUILT IN AUG/01/ 2014 IT IS NOT ON RECALL. I NEED HELP WITH THESE ISSUE.

THANKS,

CARLOS JIMENEZ

Reason of review: Damaged or defective.

Preferred solution: Let the company propose a solution.

I didn't like: Very difficult to contact with someone.

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user39600784
#1511369

The dealer started that with my wife regarding her 2015 Kia Soul. She had to point out that the car was 100% serviced by them.

It has been 3 months now, and we are still waiting for a new engine. I will never buy another Hyundai/Kia product as long as I live.

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