The salesperson claimed to have exactly the vehicle we were looking for so we traveled past two other KIA dealers to go have a look. The dealership did not have anything close to want we requested and suggested we pick another vehicle with different options, color, etc.
We held to our specs and they came back with a contract on a vehicle from another dealership. We signed the papers and they agreed to put us in a loaner and would deliver our vehicle the next day. After three days we still didn't have our car. Now they said the car wasn't available.
They looked and after almost three weeks, the GM informed me he would not deliver my trade in car and pick his up. He demanded I return their car. I finally drove his car back and picked up mine.
I then bought a new Ford Edge from a reputable local Ford dealer. My advice: run from the Roswell KIA dealership.