Kia Motors Contact Information

Toll-Free Number:

  • (800) 333-4542

Customer Assistance:

  • (800) 333-4542

Headquarters:

  • (949) 468-4800

Media Line:

  • (888) 542-6334

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Currently you can call only US numbers.

Headquarters Address:

Kia Motors America Inc.
111 Peters Canyon Road
Irvine, California 92619-2410
United States

Fax:

949-468-4515

Other Info:

Mailing adress:
Kia Motors America Consumer Affairs Dept. P.O. Box 52410 Irvine, CA 92619-2410

Social Networks:

Summary of Kia Motors Customer Service Calls

224 TOTAL CALLS
89% SUCCESSFUL CONNECTIONS
05:25 AVG CALL DURATION
5% ISSUES RESOLVED

Customers Contact Kia Motors to Ask about:

Payments and Charges:

  • “Payment lowering”
  • “Payment”
  • “Coupon replacement”

Request for Information:

  • “Model question”
  • “Seatbelt question”
  • “Inquiry about the autostart feature”

Staff:

  • “BAD CUSTOMER SERVICE”

Product/ Service:

  • “Broke down”
  • “GAP insurance”
  • “Bad car”

Return/ Replace:

  • “Return”
  • “Need replacement globes for fan light kit”

Cards:

  • “I never received my gift card for doing my recall early”

Refund:

  • “Refund deposit”

Other:

  • “Paint chipping”
  • “Bad car motor”
  • “Dealer fraud complaint”

Kia Motors Rating Stats

2.1 out of 5 stars
based on 209 reviews
See all 765 reviews reviews

Rating stats

  1. 84 reviews
  2. 57 reviews
  3. 45 reviews
  4. 15 reviews
  5. 8 reviews

Rating trend

About Kia Motors

Top 5 Kia Motors Services

Repair, Customer Care, Car Repair, Auto Leasing, Trade-in

Top 5 Likes about Kia Motors

Kia sorento, Car, Looks of vehicle, Kia forte sx, Kia car

Top 5 Dislikes about Kia Motors

Customer service, Never buy kia again, Lack of honesty, How i was treated, Customer service attitude

Summary

Kia Motor Corporation is a large automobile manufacturer. It was founded in December 1944. Its headquarters is based in Seoul, South Korea. Kia Motors is a subsidiary of the Hyundai-Kia Automotive Group. It produces luxury cars and commercial vehicle with sedan, cargo, truck, hatchback, and coupe body styles. Featured model include the following: Optima, Ceed, Rio, Soul, and Sorento. Kia Motor Corporation operates 13 manufacturing and assembly facilities in 8 countries. All Kia vehicles are sold and serviced through a network of certified dealers in more than 150 countries worldwide. The company financial department provides assistance in getting car loans. There is a number of vehicle leasing solutions. The slogan of the company is as follows: "The Power to Surprise".

Kia Motors reviews and complaints

Kia Motors is ranked 39 out of 1075 in Auto category

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Kia Motors Stats

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Number of Reviews

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Number of Comments

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Number of Calls

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