Contact Information

Kia Motors Phone Numbers

Toll-Free Number:

  • (800) 333-4542

Customer Assistance:

  • (800) 333-4542

Kia Motors America / Headquarters:

  • (949) 468-4800 Media inquiries

Media Line:

  • (888) 542-6334
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Corporate Office Address:

Kia Motors America Inc.
111 Peters Canyon Road
Irvine, California 92619-2410
United States



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Summary of Kia Motors Customer Service Calls

05:07 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Kia Motors to Ask about:

Request for Information Question:

  • “Checking on a recall”
  • “Information about a bad engine”
  • “Warranty question”

Payments and Charges Question:

  • “Payment”
  • “Just puerchase a Kia soul 2020 not eben make first payment amd rust all over metal and inside top”
  • “Upset over charges for back up camera” , Review # 1594794

Staff Question:

  • “BAD CUSTOMER SERVICE” , Review # 1687663
  • “Warranty dealership complaint and service”
  • “Customer service”

Product/ Service Question:

  • “The dealer broke my car twice” , Review # 1707853
  • “Recall part broke after replacement was made”
  • “I want buy a suv question about warranty”

Return/ Replace Question:

  • “*** replacement under warranty”
  • “My wife bought a 2016 Kia Sorrento It is still under factory warranty we’ve had the turbo replace she’s had it three months maybe for now the truck is not running correctly she’s a sales woman she travels she needs her car she took it to ANB au”
  • “Oil change and inspections”

Cards Question:

  • “$500.00 Visa credit card”
  • “Filing a complaint and haven't received my gift card”
  • “I never received my gift card for doing my recall early”

Refund Question:

  • “Refund deposit”

Other Question:

  • “Engine-car lost power at 80mph in hwy”
  • “Clock not working”
  • “My carro tiene un problema que es de fabrica” , Review # 1704991

Kia Motors Rating Stats

2.0 out of 5 stars
based on 256 reviews
See all 863 reviews

Rating trend


Top Kia Motors Services

Repair, Customer Care, Car Repair

Top Kia Motors Products

Car, Warranty, 2013 Optima Car

Kia Motors Pros and Cons

Pros: Looks of vehicle, Kia sorento, Car, Good vehicles, Brand

Cons: Customer service, Never buy kia again, Defective part, Customer service after there was an issue, Staff not aware of issues


Kia Motor Corporation is a large automobile manufacturer. It was founded in December 1944. Its headquarters is based in Seoul, South Korea. Kia Motors is a subsidiary of the Hyundai-Kia Automotive Group. It produces luxury cars and commercial vehicle with sedan, cargo, truck, hatchback, and coupe body styles. Featured model include the following: Optima, Ceed, Rio, Soul, and Sorento. Kia Motor Corporation operates 13 manufacturing and assembly facilities in 8 countries. All Kia vehicles are sold and serviced through a network of certified dealers in more than 150 countries worldwide. The company financial department provides assistance in getting car loans. There is a number of vehicle leasing solutions. The slogan of the company is as follows: "The Power to Surprise".

Kia Motors reviews and complaints

Kia Motors is ranked 43 out of 1243 in Auto category

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