Kia Motors Phone Numbers and Emails

Toll-Free Number:

  • (800) 333-4542

Legal:

  • (949) 468-4512
    DMCA Inquiries

Media:

  • (949) 468-4815
    Corporate Communications Administrator
  • (949) 939-7683
    Corporate Communications Administrator
  • (949) 468-4625
    Head of Public Relations
  • (949) 344-8803
    Head of Public Relations
  • (949) 468-1875
    National Manager, Product Communications
  • (949) 943-0826
    National Manager, Product Communications
  • (888) 542-6334
  • (949) 468-4800

Kia Motors Emails:

Legal
DMCA Inquiries
Media
Corporate Communications Administrator, Head of Public Relations, National Manager, Product Communications
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More phone numbers and emails Less phone numbers and emails

Kia Motors Contact Information

Kia Motors Website:

Kia Motors Help Center:

Corporate Office Address:

Kia America, Inc.
111 Peters Canyon Road
Irvine, California 92619-2410
United States

Other Info (opening hours):

Hours:

Monday - Friday: 5:00am - 6:00pm (PST)


Other Locations:

5 Peters Canyon Rd,

Irvine, California 92606, US


5810 Tennyson Pkwy,

Plano, Texas 75024, US


100 Galleria Pkwy SE,

Atlanta, Georgia 30339, US


3500 Lacey Rd,

Downers Grove, Illinois 60515, US


300 Interpace Pkwy,

Parsippany, New Jersey 07054, US

Fax:

+1949-468-4515

Kia Motors Customer Service Reviews

1.5 / 5
Poor
Pissedconsumer4016593
List of reasons I wish I was allowed to give zero stars.
1.0

1. #1 stolen cars in America. 800% rise in thefts of Kias and Hyundais
2. Want to call customer service? Do yourself a favor and dont. Itll be dodging the biggest time wasting bullet. You NEE...

Pissedconsumer4006226
Help with a vehicle issue
1.0

This dealership never returns calls or get a recording to leave your number for them to call you back and they do not...still have problem with the cadenzo and cannot get anyone to help correct t...

Summary of Kia Motors Customer Service Calls

4.1K TOTAL
CALLS
05:51 AVG CALL
DURATION
8% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Kia Motors Customer Service?

Request for Information Question:

  • “Need to talk to customer service”
  • “Question general”
  • “Roadside assistance”

Payments and Charges Question:

  • “Rebate”
  • “To fix a problem that they told us would be no charge. Then they told me they would have to charge me. Very poor communication in their service department at Kia Autosport of Pensacola.”
  • “Make payment”

Staff Question:

  • “Warranty dealership complaint and service”
  • “Service Center lied that my issue, which is covered by warranty, was fixed, and sent me on my way thinking that it was resolved”
  • “Poor service”

Product/ Service Question:

  • “Order a new car”
  • “UVO find my car not working”
  • “Cars broken down”

Shipping and Delivery Question:

  • “Delaying of delivery of car”
  • “Where is my spare keyfob”
  • “Delaying of delivery”

Return/ Replace Question:

  • “My lease expired and no one is returning my car from the local Kia or Kia finance not too happy”
  • “Motor warranty replacement”
  • “I need steps to replace a window track”

Refund Question:

  • “Sir meri booking ker ke mujhe juth bola gay ki aap ko gadi 4 nov ko de di jayegi or di nahi gai or abhi bhi aap ka kermchari muje shi respo e nahi ker raha hai or mera amt refund nahi ker raha hai mujhe asi company ki gadi nahi lene jiske employe jut”
  • “Not refund”
  • “Refund of kia seltos booking amount”

Employment Question:

  • “Payoff”
  • “Get paid for car sold to dealership”
  • “Job vacancy at new showroom opening in NTPC Haripad, kerala”

Account Question:

  • “To get my finances straightened out and account numbers”
  • “My account”
  • “Account”

Cards Question:

  • “RC card issue”
  • “To discuss my mileage credit cards”
  • “Updated sd card”

Activation/ Cancellation Question:

  • “Wrongfully terminated and deformations of character”
  • “Deactivate Uvo system”
  • “Help with activation”

Website/ Application Question:

  • “Advertisement on Kia website”

Other Question:

  • “Warranty”
  • “I have a big complaint numbers of thousands of people are going through problems with Kia break-ins motors transmissions there are numerous of problems with this car peoples are very uncomfortable with paying a car note and going through trouble it h”
  • “Engine issues”

About

Kia Motors Pros and Cons

Pros: Looks of vehicle, Kia sorento, No pros, There are zero pros, There are no pros

Cons: Customer service, Never buy kia again, Multipule problems with car, How i was treated, Service department

Related Companies

Hyundai Motor Group, Kia Motors Finance, Hyundai Motor America, Hyundai Motor Finance, Hyundai

Summary

Kia Motor Corporation is a large automobile manufacturer. It was founded in December 1944. Its headquarters is based in Seoul, South Korea. Kia Motors is a subsidiary of the Hyundai-Kia Automotive Group. It produces luxury cars and commercial vehicle with sedan, cargo, truck, hatchback, and coupe body styles. Featured model include the following: Optima, Ceed, Rio, Soul, and Sorento. Kia Motor Corporation operates 13 manufacturing and assembly facilities in 8 countries. All Kia vehicles are sold and serviced through a network of certified dealers in more than 150 countries worldwide. The company financial department provides assistance in getting car loans. There is a number of vehicle leasing solutions. The slogan of the company is as follows: "The Power to Surprise".

Kia Motors reviews and complaints

Kia Motors is ranked 56 out of 428 in Auto category

Area Served

USA, Australia, Canada, UK, Asia, Other, Worldwide

Payment Methods

VISA

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