51 views
Verified Buyer

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

New Reviewer
1 comment
stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
1.1
Updated by user Feb 24, 2021

NO RESPONSE FROM KIA. COMPLAINT IS STILL UNDER REVIEW WITH CONSUMER CLAIMS DIVISION.

NOT SURE ON TIME-FRAMES AS TO WHEN I WILL GET A RESPONSE. I ALSO HAVE A COMPLAINT THROUGH BETTER BUSINESS BUREAU WHO ALSO DOUBLES AS A MEDIATOR.

Original review posted by user Jan 25, 2021

2016 KIA SORENTO WITH THE 4 CYLINDER MOTOR. AS YOU MAY KNOW THE 2.4L MOTORS HAVE A CLASS ACTION LAWSUIT AGAINST THEM FOR THE MOTORS STARTING ON FIRE OR LOCKING UP.

WE HAVE HAD OURS FOR 13 MONTHS, AND PUT 25,000 MILES ON IT SINCE WE BOUGHT IT USED. WELL IN NOV OF 2020 MY FAMILY AND I WERE TRAVELING DOWN THE ROAD AND THE MOTOR STALLED AND DIED. WE CALLED A WRECKER TO BRING IT TO THE KIA DEALER IN WATERLOO IOWA. THEY RAN THE CODES AND FOUND THAT THE MOTOR HAD ZERO COMPRESSION IN CYLINDER 2 AND 4.

AND THEY WANTED $9,000.00 TO REPLACE THE MOTOR, AND IT WAS NOT COVERED UNDER THE CLASS ACTION SUIT BECAUSE OF THE PREVIOUS OWNER NOT DOING THE RECALL IN A "TIMELY" FASHION. SO WE BROUGHT IT TO A LOCAL SHOP AND SPENT $4,000 FOR A NEW USED MOTOR WITH 26,000 MILES ON IT, AND OF COURSE AN ADDITIONAL $400 FOR A STARTER WHICH MIRACULOUSLY DIED. SO WE DROVE IT FOR 150 MILES AND THE CATALYTIC CONVERTER CLOGGED AND KILLED THE MOTOR SO BACK TO THE SHOP AGAIN. SO WE BOUGHT A USED CATALYTIC CONVERTER FOR $600, WHERE AS A NEW ONE IS $1,700.

WE AGAIN DROVE IT FOR 400 MILES AND IT DIED ONCE AGAIN!! SO AS FAR AS I AM CONCERNED THERE IS NO REASON THAT A CAR THAT WE OWE $12,000 AND IS BARELY WORTH THAT SHOULD DIE! ESPECIALLY WITH 2 MOTORS RAN THROUGH IT!!! WE HAVE DRAINED OUR SAVINGS AND OUR KIDS SAVINGS JUST SO MY WIFE CAN GET TO WORK!

NEVER EVER WILL THIS HAPPEN AGAIN!! NEVER!!! I WILL TELL EVERYONE I KNOW ABOUT THIS PROBLEM AND I WILL NEVER BUY ONE OF THEIR P.O.S. AGAIN!!!!

OH AND TO TOP IT OF ONE OF THE *** MECHANICS AT THE WATERLOO IOWA KIA DEALERSHIP ASKED IF I WOULD SELL HIM THE CAR FOR $500.....ARE *** KIDDING ME!!!!DONT BUY!!! THE AMOUNT OF FINANCIAL STRAIN ON OUR FAMILY AND ON OUR MARRIAGE IS OVER THE TOP!!!

User's recommendation: P.O.S. DO NOT BUY.

Monetary Loss: $4200.

Preferred solution: Full refund.

Kia Motors Cons: Will not cover class action lawsuit on motor, Reliability and quality, Dump into the sea on their way over from korea.

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Guest

Nothing but pain!! Didnโ€™t even get a full year out of it

Kia Motors Reviews

  1. 593 reviews
  2. 241 reviews
  3. 168 reviews
  4. 90 reviews
  5. 54 reviews
Kia Motors reviews