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13 comments

Okay,...Kia Consumer Affairs is full of it! They both suck and blow!!

Had me take my car back to the dealer for a work order write up and photos of the peeling/flaking paint at the front of the hood....as if they were actually going to do the right thing. In a pig's eye. Just got a call from Kia Consumer Affairs (12/13/2017, 09:03 EST) saying they "decline" to correct the problem because my paint warranty expired at 3 years/36k miles. My paint began peeling at 43,700 miles.

So much for standing behind your product. By the way,...Hyundai owners are having the same issue. Don't know 'bout the rest of y'all, but Kia has not heard the last of me.

It is on like a mutha!!! Ken Jordan Lithonia, Georgia

Product or Service Mentioned: 2014 Kia Motors Sorento Car.

Reason of review: Bad quality.

Monetary Loss: $600.

Preferred solution: Pay body shop costs to have my hood repainted.

I didn't like: Kia plays games and insults your intelligence, Pretends to address the problem, Then says they will do nothing about it, Kia and hyundai know they have a paint problem, Have ignored this for almost 10 years.

Company wrote 0 public responses to the review from Dec 13, 2017.
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Anonymous
#1603442

Same issue here 2014 Kia Sorrento White Pearl Paint

Anonymous
#1603032

I also have a 2014. Peeling in all the same spots you all mention.

I think mine started around 30,000 miles.

I won't buy another one. Mine is white too

Anonymous
#1596681

I also have a Kia Sorento with paint peeling on both windshield posts, hood and now roof. Got in on passenger side and used window post for a hold spot and ended up with a chunk of paint the size of my palm in my hand. So disappointed

Anonymous
#1593164

2014 sorrento as well pearl white paint peeling off roof and hood was told out of warranty was told by Kia rep was due to stone chips what a crock what car doesn't get stone chips the day you drive it off the lot never had the paint peel off the car because of a chip. Should be something we could do

Anonymous
#1569968

Both the left and right roof posts on either side of the windshield are peeling. Body shop owner says its due to the way it was applied.

Anonymous
to Anonymous #1607063

Same issue sounds like a class action lawsuit

Anonymous
#1565039

I have a 2014 kia sorrento as well and had the exact issue brought it to Kia and they said the warranty expired

Anonymous
to Mother of four #1565041

Mine is the pearl white paint also

Anonymous
#1470183

Same issue with pearl paint on 2012 Sorento. Kia will not cover it, says it was some rocks which is total BS.

It is peeling on hood and roof. I will never buy Kia again.

Anonymous
#1467618

We bought a 2015 Kia Sorento same problem with paint front of hood n top or windshield paint bubbling n chipping off we have the white pearl paint just started looking into it n I see there not gonna do anything about it I’m an auto mechanic myself n know it was not a rock that chipped it cause the paint bubbles from underneath down to the primer guess it’s another thing us as consumers just eat on a daily basis like I said I’m a mechanic n see a lot of design flaws on cars way to much stuff doesn’t last as long Michael Badini Port St. Lucie Florida

Anonymous
to Anonymous #1526927

Same issue in my 2015 Kia Sorento. Can’t we start a class action law suit? Kia sucks!!!

Anonymous
#1464715

I am having same problem with my Kia Sorento 41,000 paint began to chip on the strip on side on window I was told a rock must of hit it lol. They must think I’m a stupid girl there is no dent.

Said warranty is up.

They stink. Do not buy a kia

Anonymous
#1405179

I have the same issue.

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