Product: 2014 Kia Motors Sorento Car Clear all filters (13 of 13 reviews match)
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Kia Motors - 2014 Sorento white pearl paint peeling
Kia Motors - 2014 Sorento white pearl paint peeling
Paint is peeling on our Sorento just like everyone else describes! Started at or just after warranty expired. I cannot believe with so many similar complaints Kia does not take responsibility and the courts dismiss this issue!! There HAS to be something more we can do!...
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2 comments
Anonymous
#1738648

Mine too I’m so pissed. Kia must be held accountable we need to get a petition or blast them on social media .... let’s all get together and do this

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Review
#1626020 Review #1626020 is a subjective opinion of poster.
Product
2014 Kia Motors Sorento Car
Reason of review
Damaged or defective
Preferred solution
I want my car repainted
Local dealer took pictures and supposedly had their regional paint & body rep look it over. They gave me Kia consumer affairs 800 number and assigned it a case number. Predictably the response was out of warranty and didn't matter if it was a factory defect. I rejected...
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1 comment
Anonymous
#1730151

I had the same experience today at the Kia dealership. I have a 2014 Kia Sorrento, pearl white, that the paint is peeling off in large amounts. We’ll see how they take care of this in the next week.

Review
#1557423 Review #1557423 is a subjective opinion of poster.
Product
2014 Kia Motors Sorento Car
Reason of review
Bad quality
Loss
$1500
Preferred solution
Let the company propose a solution

Kia Motors in Altoona, Alabama - Waiting to see what happens!

Kia Motors - Waiting to see what happens!
My 2014 Kia Sorento paint is peeling off of the right side near the windshield. I called my dealer and I was told to bring it in tomorrow for pictures. I was also told that my warranty doesn't cover paint. He stated bring it in, but I can't promise you anything. When I purchased my car, it was a clear indicator that the paint was defective because there was a chip on the hood that was patched up when i bought it. They knew and didn't inform me. Hindsight is 20/20!
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Review
#1497973 Review #1497973 is a subjective opinion of poster.
Product
2014 Kia Motors Sorento Car
Reason of review
Damaged or defective

Kia Motors in Hickory, North Carolina - 2014 Sorento paint peeling factory defect

3.0
Details
I just left the auto body shop with a $1,550 estimate to fix the paint chip issues we are all having with Pearl White paint. The paint specialist said it was definately a factory paint issue with the coating and said Kia should make good on it but won't because of the sheer number of people having the same issues. The chips continue peeling above the windshield and now chips are happening all over the car. I currently have 65k miles on the car but this began happening about two years ago. Kia should get in front of this issue we are all having (same make, model, color) before we opt for a lawsuit. These once beautiful cars now just look cheap.
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Review
#1465774 Review #1465774 is a subjective opinion of poster.
Product
2014 Kia Motors Sorento Car
Reason of review
Damaged or defective
3.2
Details
Kia Motors - Kia sorrento 2014
Kia Motors - Kia sorrento 2014
My paint on the pillar on passenger side is peeling started as a small spit now running all way down pillar! What can I do?
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2 comments
Anonymous
#1663503

Lawsuit maybe Same on 2013 would anyone want to sue Kia for poor resale value due to this issue

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Review
#1453986 Review #1453986 is a subjective opinion of poster.
Product
2014 Kia Motors Sorento Car
Reason of review
Damaged or defective
I didn't know about the 2014 paint problem so I took my car to a paint shop. The owner informed me that this peeling, chipping was usual for the Kia. To fix it would cost me between $600-$1000 dollars. I'm going to call Kia and add my situation to the rest. This needs...
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1 comment
Anonymous
#1627913

Took my pearl white kia sorento into an auto body shop yesterday to get quote for chipped paint around windshield and driver door. They said it was definitely a manufacturing issue and check for recall.

So unacceptable something should be done with this many complaints!

This is my 4th kia and if they dont resolve this it will be my last! Waste of money!

Review
#1445912 Review #1445912 is a subjective opinion of poster.
Product
2014 Kia Motors Sorento Car
Reason of review
Bad quality
Loss
$1000
Preferred solution
Company should pay for new paint job for entire call because the painter said these cars have poor paint jobs
2.6
Details
Kia Motors - 2014 paint peeling size of palm in several areas along window
Kia Motors - 2014 paint peeling size of palm in several areas along window
Kia Motors - 2014 paint peeling size of palm in several areas along window
Kia consumer affairs brushed off me again today basically supervisor Beverly told me it would not be approved for repair ( Note this is before they even received info and pictures back I just called to follow up ) Not sure how this is helpful At ALL ! Service manger Ed...
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Review
#1410580 Review #1410580 is a subjective opinion of poster.
Product
2014 Kia Motors Sorento Car
Reason of review
Bad quality

Kia Motors - Paint peeling

I have a 2014 Kia Sorrento and the hood is peeling badly. There hasn’t been any damage. It is very apparent that it is a defect. I will be calling Kia to try to resolve this. Hopefully some good comes of it
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Review
#1339476 Review #1339476 is a subjective opinion of poster.
Product
2014 Kia Motors Sorento Car
Reason of review
Damaged or defective
Okay,...Kia Consumer Affairs is full of it!They both suck and blow!! Had me take my car back to the dealer for a work order write up and photos of the peeling/flaking paint at the front of the hood....as if they were actually going to do the right thing. In a pig's...
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56 comments
IrateDingo829
#1774120

Same peeling paint issue on a 2014 PEARL WHITE Sorento ON THE PASSENGER SIDE AT ROOF NEAR WINDSHIELD! KIA needs to step up and do the right thing!

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Review
#1147373 Review #1147373 is a subjective opinion of poster.
Product
2014 Kia Motors Sorento Car
Cons
  • Then says they will do nothing about it
  • Have ignored this for almost 10 years
  • Kia and hyundai know they have a paint problem
Reason of review
Bad quality
Loss
$600
Preferred solution
Pay body shop costs to have my hood repainted

Contact Kia Motors Customer Service

Mailing Address:
Kia Motors America Inc.
111 Peters Canyon Road
Irvine, California 92619-2410
United States
Phone:
(800) 333-4542
All Kia Motors Contacts

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Kia Motors reviews

Kia Motors - Bbarook5172 / Update my 10/21/17 Kia paint peeling issue

4.1
Details
Kia Consumer Affairs phoned me 11/10/17 from California. They asked me to take my car BACK to the Service Dept. @ Atlanta West Kia and have them write a work order for the peeling paint and photograph the hood of the car. Work order and pictures were to be sent by the dealership to the Kia District Product Service Manager. The DPSM actually has the authority to override that 36k mile paint warranty BS spouted by the Service Manager at Atlanta West Kia. So,...at this point, I await a decision from the DPSM about an actual repaint of my Sorento's hood. My position is simple: If Kias are good enough to deserve a 10 year, 100k mile warranty, their paint should not just start flaking/peeling after a mere 43k miles of normal vehicle usage. That is ridiculous.
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Review
#1136001 Review #1136001 is a subjective opinion of poster.
Product
2014 Kia Motors Sorento Car
Pros
  • Seem to be attempting a solution
Cons
  • Fact that the problem appeared at all
Reason of review
Warranty issue
Tags
  • Sorento Paint Peeling