Kia Motors - 2013 KIa Sorento - Paint Defects Not Under Warranty
2013 Kia Sorento - 41,000 miles on it.Paint begins to peel from the roof.
I have it reviewed by two Kia dealerships and one independent. All agree it is a defect (no damage or wear). Kia's Southern Region Parts and Service Manager (I am in Florida, he is in California, calling from an Arizona number) tells me sorry, the paint warranty is for 36,000 and you are over. I attempt to understand why the 5,000 mile difference matters for an application defect that everyone agrees began at production.
"We don't cover any paint issues after 36,000 miles." - I will never buy another Kia product and would strongly suggest no one else does.
This reviewer shared experience about warranty issue and wants this business to read this review and look into the issue (if any). The author is overall dissatisfied with Kia Motors. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.
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