Kia Motors - 2013 KIa Sorento - Paint Defects Not Under Warranty
2013 Kia Sorento - 41,000 miles on it. Paint begins to peel from the roof.
I have it reviewed by two Kia dealerships and one independent. All agree it is a defect (no damage or wear). Kia's Southern Region Parts and Service Manager (I am in Florida, he is in California, calling from an Arizona number) tells me sorry, the paint warranty is for 36,000 and you are over. I attempt to understand why the 5,000 mile difference matters for an application defect that everyone agrees began at production.
No explanation.
"We don't cover any paint issues after 36,000 miles." - I will never buy another Kia product and would strongly suggest no one else does.
Reason of review: Warranty issue.
Location: Lakeland, Florida
Thank You for Your Reply! We are processing your message.
Comments
Please avoid publishing any personal information and promotional content
I agree I brought mine to the attention of the dealer and same thing they try to say it was the sun or hail damage when clearly it is not, itโs getting worse I love my little car but for the fact that they donโt care that so many people are experiencing this issue and no one has had it taken care of is frustrating.
It's not just Kia, 88 chevy 1 ton dually, same problem, 2007, chevy equinox same thing. I have seen many vehicles of different makes and models do the same thing.
Maybe posting on social media may help address this concern? Where others can see the issue? I will do so today recommend everyone do the same so we can all have this taken care of or at least show Kia what a big issue this is.
But this is in regards to Kias the same years and color, and a defect in the paint so other vehicles may have that issue but that is irrelevant to the paint defect we all are experiencing.
We have the same problem as well. My wife's 2013 kia sorento only has 45000 miles.
It has lots of paint peeling off mainly around the roof and windshield. It makes us sick. Kia dealerships will not help. Touch up paint will not help.
We spend thousands of dollars on there product for this to happen.
kia customer service is a joke. Never again will we buy a kia.
I have a white 2013 kia Optima sxl and the pillars around my windshield starting peeling aswell and now it has moved to my hood. I am pissed and want them to repaint my car because I have seen other kia Optima with the same problem and they keep arguing with me that I live in new England and that paint is not covered.
I too own a White 2013 Kia Optima, and my car has been peeling as well. Around the windshield pillar, I am very disappointed in my little car. We'll see how the Kia Engine Settlement goes, because if I can get out of this car I sure will.
Hello I am having the same issue my car was purchased new itโs a 2013 Kia Sorento with the pearl paint and it has started chipping on the sides of the front windshield and on the top of the einfie
My son's 2013 Optima EX GDI, almost 90,000 miles, excellant condition and well cared for. Paint has been chipping away off the hood and smaller places on the passenger side.
It definitely wasn't primed properly. He bought it from a dealer after it was leased.
Same year, same color, same problem. I also have bought several Kia cars in the past.
I love the car. But never again.
I have a 2014 Pearl white Sorrento, one day I noticed quarter size flaking above the windshield and the paint along both sides of the windshield looked like a blister and then not long after, it rained overnight, the next morning huge chunks of paint had popped off where the blistering was, nothing but clean bare metal showing !
I have a white 2014 Kia Optima ex with 65000. The paint has been peeling on the pillars around the windshield, and the front bumper is chipping and peeling extremely bad.
I believe road rash may have started it, but it has gotten out of control. CHEAP PAINT!
My pearl white 2013 Kia Optima and my paint is chipping off my roof, near the windshield and on the passenger side paneling. We've recently had some work done and asked the body shop their opinion and they said it was most definitely a paint defect!
We have a 2015 Kia Sorento with the pearl white paint and the hood is bubbling along with chips coming off above the windshield. We thought it might be because of a car wash, but not after reading the numerous complaints online. I hope Kia figures out something...
I have a Pearl Snow White 2014 Sorento. The paint is coming off in sheets.
Kia will not repaint the car or the bid area that the paint has come off. Kia sucks!!!!!!!!
Type your message here
I also am having the same problem with exact year of my kia..paint peeling on roof and hood!
I have a 2012 pearl white Kia sorento,the paint above my windshield has been bubbling and chipping off now for at least 3 years. I brought it back to the dealership thinking it was a defect since Ive had seen some reviews with the same thing happening.
The service manager told me that it was NOT a defect and had me purchase some touch up paint... now over a year and a half later it's even worse.
I brought it in to a body shop and they told me it was absolutely a defect. They gave me Kia's corporate number and I plan to call them monday.
Did you have any luck with corporate?
I have a 2013 Kia Sorento in the pearl white and the paint on the hood is coming off! Then a windy day comes along and rips off a huge piece of paint from my hood.
Even tech says itโs a defect but said good luck to getting it fixed. Anyone doing a lawsuit?