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You make a down-payment and then you wait. Nothing is happening until you follow-up. then you get a 100% promise from the factory and you wait and nothing is happening again. Then they start take you for a ride, keeping waiting and waiting and nobody is taking responsibility nor says sorry. They find excuses and avoid you to get to a higher floor. Putting their head into the sand - not even answering the telephone. A terrible experience of... Read more

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I was left stranded the first time for 7 Hrs .the second time my dad came the 6 time my dad came after being stranded again and the 7 time I lost my job thanks to kia road side assistance. I now have a 2012 optima that I purchased 7 months ago for sale because I canot afford it. what did kia do about this a 50 dollar gas card . it took me 5 months to get a security pass at the airport and I lost it in one day. I am still waiting like I did with... Read more

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Purchased a 2015 Kia Sportage in June 2015 and since that time i have had a total of 53 total engine stalls. Three of the stalls were in a line of traffic where the engine completely quit for approximately 15 to 18 seconds and when it did start back up, the car would jump forward very quickly. Two of the stalls while making a turn at an intersection causing a very dangerous situation. Kia service department tells me they could do nothing... Read more

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Kia Motors - Kia of Auburn Alabama
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I have a 2013 Kia Optima lx and had a wreck at 30 mhph and rear ended an suv. There was over $10,000 damage to the front end of the car and the air bags did not deploy and the seatbelts did not engage. my wife and 13 year old daughter went into the dashboard and stearing wheel and Kia and more specificly Kia Of Auburn Alabama has no explananion as to why the air bay did not deploy and they claim the seatbelts did not engage because the airbage... Read more

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Kia Motors - 2013 Kia Rio EX Bursts into flames while parked in driveway
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Just bought a 2013 Rio with 28,000 miles on it on 9/2/16. The car sat in our driveway all last week because we were on vacation, so we maybe put 100 miles on it and drove it 4 times. Drove 20 minutes round trip to the post office yesterday, parked in driveway and went back into house to work. Wife came home from work about 10 minutes later and came running in the house saying the new car is on fire. Called 911 and before fire department was... Read more

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Never buy a kia in Jonesboro Ar from Cavenaul kia. They dont care about the consumer only the best deal for them! I had my 2016 kia plus for a week when they called and said that they didnt put my negative equity in the deal. Although it was their fault and stupidty they took no responsablity and gave me my old car back. They treated me like ***!

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Kia badge of shame. 25,000dollar pile of junk

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The service is awful they dont fix the cars as the client wishes blame the client for sevices on the vehicle. The service department eveyone is rude as *** no one will ever return a phone. The salespeople are un knowledgeable about the vehicles that are selling. Overall I should have stayed with Nissan did not have all the problems that I am having with Kia...

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I bought a new car about a month ago. I used the USAA car buying service that gave a list of dealerships that would honor USAA member pricing. I live in Delaware but was in NJ to visit a friend and decided to stop by Kia of Turnersville while in the area. I met with two salesmen, Mike and Bob who were nice and funny and said they could get me the vehicle I wanted. Great! The vehicle was not at the location but they said they could get it.... Read more

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Is there a code to get radio/cd to go on after changing battery-local dealer does not know

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