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dealer 1,Lokey,fading paint ,53 miles round trip,take pictures to submit to Kia,given name an number to contact person does not work there anymore,called an was transferred 9 times ,finally after 10 days got call ,i put in paper work this am,will let you know in week...
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2.5
#1088091
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The paint on my bumper is peeling. Kia won't do anything because it's over the 35K mileage warranty for paint work. Very disappointing. I was going to buy a Sorrento next but don't want to take the chance of driving around with an eyesore paint job. I've been to a few...
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2.8
#1085407
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I recently took my car in for the first time after owning and loving my Optima for 4yrs. I had a couple of recall issues.. The initial setup was great. I also realized some recent work I had done at my regular mechanic shop that the automotive work I had done was under...
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1.4
I liked
  • Initial appointment setup
I didn't like
  • Customer service
#1079079
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Kia Motors - Paint peeling

Kia Motors
#1079273
2013 optima white. Paint is peeling off passenger side post and windshield area. Extremely disappointed. Mileage shouldn't matter since its not mechanical. My wife had a forte, no problems there but I'll never buy another.
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Kia Motors - Many technical problems

Kia Motors
#1079121
1.0
noisy, auto doorlock is worse, never take kia protection plan, they hide real thing to sale a product. i regreted after buying kia rondo.
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Kia Motors - Robbed

Kia Motors
#1064782
I had a kia soul lease, loved the car, and wanted to trade in for a new one, and the dealer couldnt make me a fair offer.So i had to lease a chevy, than find out that the kia corp. Charged me 550 dollars Robbery..No more will i lease from them.
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Kia Motors - Nightmare dealing with Ray Skillman kia

Kia Motors
#1059563
1.6
I never read the small print and when my 2011 kia Sorrento that i bought in 2013 engine blew up with 93 000 miles on it ray skillman kia and kia motors told me it was my problem as that great warranty is only for the first car owner
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KIA sold a towing package with my 2015 Sorento SXLimited and they do not offer any type of booster spring or shock absorber kit to keep the shocks from bottoming out with freeway dips and bumps. The problem with several bottoming-out episodes results in alignment...
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5.0
#1079041
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I have a 2012 Kia optima SLX turbo and absolutely love my car. My steering wheel recently has made a clunking noise when the car is at a stop position and you turn the steering wheel right to left. Found out there was a recall and in order to have it taken care of had...
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1.0
I didn't like
  • Customer service
#1075726
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I took my 2009 borrago in for service and the mechanic said that my shock absorber had literally split into and if I had gone the minimum speed on the highway my suv (kia borrago) could of ended up swerving all over and hitting other vehicles as in my vehicle going all...
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lillijhanna1982_73
lillijhanna1982_73

The shocks where replaced in 2015, I checked with Kia motors before I bought the Borrego,Kia brand shocks. Shocks are not supposed to literally snap in two separate pieces.

Anonymous
Anonymous

Seriously unrealistic right now.An 8 years old car with 90,000 miles and you expect what ?

1.3
#1074552
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I had a 2013 Kia Soul. My Kia Soul caught on fire after I slid off the rd. I landed in mud and I didn't even hit anything within 10 mins my whole car was gone. I called the dealership to see if there was any recalls. The dealership said yes the 2013 Kia Soul had a...
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#1060779
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After several trips to the dealer for an engine noise, they said the noise was not Loud enough. Being a ase medium duty truck tech for 35 years this so baffles me. 100,000 mile warranty, what a joke. Won't trust the car to leave town with. Not bad for $26,000 awd car...
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2.1
#1059594
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I have a 2015 Kia Soul. The doors lock up randomly. Sometimes the second I leave the car all 4 doors lock. Other times all four remain unlocked. In other situations, 1 door has locked. Last summer (2016), I put some papers down in the back seat of my car....
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1.8
I didn't like
  • Haughty attitude of the service manager
  • Manner in which kia handles warranty issues
#1050403
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IN GOD WE TRUST COMPLAINT Hello sir/madam Respectfully hereby I’m going to estate THE INCIDENT THAT HAPPENED to me from march7,2017 science now and I hope I will receive positive and helpful respond from your good office to get my right back as one of millions...
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1.0
I didn't like
  • Staff not aware of issues
  • Being lied to
  • Kia in iran is the worst bkz they are not liable to their duty
#1050289
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