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Home » Consumer Reviews » AUTO » shaver kia fontana BUYER BEWARE

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shaver kia fontana BUYER BEWARE

Feb 16, 2008

Kia Motors complaint

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Here we go with another SCAM with the "one " at this price. Arrived at the dealer and was shown the one at this price and was thrilled with the Deal until they hooked me inside. Once I told them I had financing thru my credit union and did not need theirs, they demanded cash/cashier's check or take financing thru them at 11-18% interest (My credit is above average).versus my 5% credit union. I said I would return with a cashier's check and they said no problem if the car is still available when u return.

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Comments (6)

1. Written by Dave, on 16-07-2008 10:27

Wow I sense a lot of hostility From Employee. In fact i would say that conflicts between buyers and dealers is just a common thing, however calling the customer stupid does not sound like good customer relations. That response in it self will drive potential customers away.

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2. Written by employee, on 22-06-2008 04:23

i work at said dealer and in our advertisment it clearly states tha the only acceptable form of payment is cash, cashiers check, or seller(shaver kia) assisted finance. We sell our advertised cars at least $5,000 under sticker most of the time and sometimes even less. so what if you were getting a 12% rate, are you too stupid to realize what simple interest is? ever heard about refinancing through your lender later?

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3. Written by Eric Christiansen, on 09-06-2008 15:50

They called me in on the tenth day after I had the car and tried to make me sign a new contract or they would take the car back. I told them I would rather give them the car as it already has 800 miles on it (I have a long work commute). They said they would try to contact the bank and get my 5.29 percent back instead of the 8.99% they tried to switch it for. Never called me back but when I called them they say it worked out.

Funny thing is on the contract it says that they cannot change the financing and that it is an immoral and illegal practice and the DMV or DA should be notified.

I brought the car in today to get a paint chipped fixed. It was my third visit due to poor communication and in the hour that they were trying to figure out if it should be free as per the salesman the paint guy left and a service guy stole my iPod and cell phone charger. They are compensating me with a check for that and fired the service guy.

I must say that I liked the salesman and the managers but the finance guys and others there are very shady. Be aware.

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4. Written by Pissed in PS, on 08-05-2008 15:49

After dealing with a pathetic dealership who delivered my Sportage to me with the TPMS light on, a $7 car wash, fuel light on, and here's the kicker...didn't even contact my lender for the correct payoff amount, I now have to come up with the difference. I vow to NEVER, EVER buy another Kia. Shaver Kia does not call their customers back, and even Kia Motors of America makes it difficult to resolve issues with the dealership. Kia Motors of America will point the finger to Kia Financial, and Kia Financial points the finger back at Kia Motors. Anyone interested in Kia, I would say stick to a manufacturer who has EARNED their good reputation.

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5. Written by MIKE, on 08-04-2008 13:25

ONE AT THIS PRICE MEANS ONE AT THIS PRICE......HOW CAN IT BE THE DEALERS FAULT IF YOU WANT TO PAY CASH OR BY CASHIERS CHECK. THEY SHOULD REQUIRE CERTIFIED FUNDS. I DONT THINK IT IS THE DEALERS RESPONSIBLITY TO GET YOU A LOAN? YOU NEED SOMETHING ELSE TO DO IF THAT IS ALL YOU HAVE TO COMPLAIN ABOUT!!

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6. Written by Steve, on 04-03-2008 15:09

So what's the problem...did you get a Cashiers Check? Is this the 1st car you ever bought? Your issues sounds like it is with your credit union. I'm trying to see where or why you would be pissed????

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