Pissed Consumer - Kia Sedona Transmission fails at 40,000 miles and warranty void

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Kia Sedona Transmission fails at 40,000 miles and warranty void

Jan 29, 2008

Kia Motors complaint

I purchased a 2005 KIA Sedona brand new in 10/2005 and just recently moved across state and put additional mileage on the vehicle. At 40K the transmission failed and van was towed to KIA in which they asked if I had performed the 30K required maintenance and must provide receipts of such in order for the 100K warranty be in effect and for them to order a new transmission.

The 30K maintenance requires a transmission flush and because I had failed to do that at 30K it voided my warranty and cost me out of pocket $2045.00 in which I had fixed at a dealer beside KIA that wanted to charge me $3000. This was very costly to us at a time in which I had curtailed income due to having a new baby and KIA did not care. I will never buy a KIA again and plan on getting rid of the two KIA we own now. Very Pissed.. And will tell everyone and anyone I know that KIA should have a disclaimer in their advertisement of 100K/10Year warranty that it will only honor the warranty if the customer performs the required maintenance. I would hate for this to happen to anyone else. No transmission should fail at 40K even if the transmission was not flushed at 30K, this is a poorly build product.

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Comments (2)

1. Written by sam, on 25-07-2008 18:22

you're an idiot. of course you have to do the maintainence or your warranty will be void! by the way, it also voids your warranty if you purposely set your vehicle on fire! you know they give you a booklet that tells you what you need to get and when right? oh and it's free if you go to a kia dealership to have it done. hm.

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2. Written by joan clayton, on 03-02-2008 00:11

had u not drove the car to 40,000 miles then maybe the transmission wouldn't have gone out. dookey brain!

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