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I purchased a new kia soul at broadway Kia in Portland oregon in march of this year, I have no complaints concerning the car, but the customer service I received was terrible, started with the new soul advertised not being in stock, even though I had called just a half hour earlier and was told it was there, I should have walked out right there and then, but I had driven 40 miles to get to Broadway kia, so I allowed them to show me a different kia soul and I decided to buy it , thats when the real problems started, first they would not allow me to pay cash for the car, because if I did, I couldn't receive the $1250 rebate, so I had to finance the car and then pay it off two months later,

Then they didn't even clean the car before giving it to me, then I was given one key for the car, and told it was the only one they had, and that I could just have one made somewhere else,

When I raised *** over the key, they mailed me one, when the key arrived, I had to pay the postage because they did not put enough postage on the envelope,

Then it turned out that the key they sent me wasn't even the key for my car!

Then they kept sending me emails thanking me for my purchase, the problem with that was they were thanking someone other then me.

But the worse part was, that they gave me a temp to drive the car in oregon, even though I live in washington, I ended getting a ticket for driving without a washington tepm, cost? $280.00

Broadway Kia's service would be funny, if it wasn't so *** sad.

Reason of review: Poor customer service.

Kia Motors Cons: Never buy kia again.

Location: Vancouver, Washington

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